APPENDIX C
E-Mail Survey—Division of Technology and Special Services, 1/97
Directions. The following survey will help our division plan for improved use of electronic mail (e-mail) and the World-Wide Web. Together, we refer to these services as "The Internet. Please respond to all questions. Your responses will not be seen by your instructor and will remain anonymous. Thanks!
1. What is your gender?
___Male
___Female
2. What is your status in the division?
___Student
___Faculty
___Staff
3. What program are you affiliated with?
___CLT/ILT
___Special Ed
___School Psychology
4. Do you have an e-mail account?(check all that apply)
___Yes, on Colorado Education Online (CEO or TogetherNet)
___Yes, on Ouray
___Yes, on another UCD computer
(specify:) ______________________________
___Yes, on another computer that includes graphic access to the World Wide Web
___Yes, on another computer that does not have graphic access to the Web
___No, Yes, I don't have an e-mail account.
5. Do you ever use e-mail?
___Yes
___No
If no, skip to question no. 6 below.
6. Where and how often do you access your e-mail account?
Location
Most Days
Weekly
Less than that
Home
IT Lab
Other UCD labs (e.g. 2nd floor)
Work
Other (where?)
7. Do you ever access or browse the World-Wide Web?
___Yes
___No
If no, skip to question no. 9 below.
8. Where and how often do you access the World-Wide Web?
Location
Most Days
Weekly
Less than that
Home
IT Lab
Other UCD labs (e.g. 2nd floor)
Work
Other (where?)
9. The division is preparing training and support in the use of E-mail and the World-Wide Web.
Think about how you would like to use various Internet resources. Rate each item below using the following scale.
1 = not useful at all
2 = somewhat useful
3 = moderately useful
4 = very useful
5 = extremely useful
How Useful?
Not
Somewhat
Moderately
Very
Extremely
A. Use electronic mail
B. Transfer files from remote locations
C. Participate in electronic discussion groups
D. Consult with classmates and your instructor
E. Consult with your advisor
F. Do literature searches
G. Locate instructional materials
H. Organize, store, and print information in your student account
I. Transfer information between your home computer and your university account
J. Access electronic publications, articles, and scholarly journals
K. Author electronic articles with hypertext links to remote sources
L. Publish online documents for the world to see
M. Observe how schools are using the Internet
N. Collaborate with other professionals worldwide
10. Many people feel challenged when they first learn to use the Internet.
Think about obstacles you face in using E-mail and the Web. Then indicate your agreement with the following statements.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
A. I don't have the time to learn the Internet.
B. I have a hard time expressing my thoughts in writing.
C. I think the Internet can help me stay in touch with people better.
D. Getting access from home is too expensive.
E. I think the Internet is worth the time and trouble.
F. I would like to see more use of the Internet in my classes.
G. I'm concerned that I'd have to learn too much technical jargon and commands to make it worthwhile.
H. I feel I can accomplish the same thing with mail and phone calls.
I. I’m the type that needs a lot of hand-holding.
J. I feel intimidated by the techno-gurus in the program.
K. Learning to use the Internet will pay off for me professionally.
11. Rank order the following supports for your training and performance using E-mail and the Web.
(1 = most useful support, 8 = least useful support. Use each number only once.)
Rank Order: 1 to 8
How useful are these aids and supports?
___Formal classes like "Introduction to the Internet"
___Brochures like "How to connect to the UCD network"
___Booklets describing hardware, software, and online resources
___On-line tutorials specific to the UCD network
___Paper-based tutorials to work on at your own pace
___Interactive computer demos
___Individual attention by graduate assistants
___One- or two-hour workshops
12. We'd like to make it easier for you to learn to use the Internet effectively. What other suggestions do you have for us? (Write on the back side of the paper.)